SHIPPING POLICY

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I’m a shipping policy section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!

 

I'm the second paragraph in your shipping policy section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

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PICK UP SERVICE

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I’m a pick up service section. I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I’m a great place for you to tell a story and let your users know a little more about you.

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This is a great space to write long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide. Tell your visitors the story of how you came up with the idea for your business and what makes you different from your competitors. Make your company stand out and show your visitors who you are.

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RETURNS & EXCHANGES

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We want you to be happy with everything you buy from us. If you are not completely satisfied with any of the goods you purchase, you can still return them unused and in their original packaging within 30 days and we will refund you. Simply post your goods back to us enclosing our return form.

 

Please note we don't accept returns on helium canisters, hosiery, wigs or, unless faulty, personalized products.

 

GUARANTEE

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If you receive anything that is faulty, damaged or not as described, we will replace it free of charge if we have the stock available or fully refund the cost, including any postage if applicable. Please use our contact form or phone our office to request a Returns Label if you need to send any items back to us.

 

CANCELLATION POLICY

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You can cancel your order at any time up to 7 days after you receive the goods (see below). Please note that this policy has some limitations and does not apply to business customers.

 

To cancel your order, please contact us via our contact form, giving details of the goods that you would like to return. You can speed up the returns process by printing off and filling in our returns form.

 

Please take reasonable care to ensure the goods are not damaged whilst in your possession, or in transit. In the case of faulty or misdescribed goods we will normally issue you with a prepaid returns label.

 

Once we have received the returned goods, we will refund you via the original payment method. Please note that once we have processed your refund it can take up to 5 working days for this to appear on your statement.